PURCHASE METHODS

  • By Credit Card
  • By Debit Card
  • PayPal
  • By Cheque made payable to Penningtons Ltd

IMPORTANT NOTE

Please note that in shopping with Penningtons Ltd. we offer   safe, secure and easy use of all credit and debit card facilities. All card   numbers and personal details are encrypted when you place your order   automatically via the inbuilt Protex secure payments gateway. We are also   committed to protecting your privacy and will not disclose information collected   from you to third parties, and will always act lawfully within the terms of the   UK Data Protection Act.

DELIVERY

  • For orders up to £500 (UKP) goods will be   delivered,  at £2.95 regardless of weight or quantity in the UK. Extra costs will be incurred for shipping outside of the UK.
  • If you require delivery to an address other than   the registered cardholders address please supply the shipping details when you   place your order.
  • Orders will be processed within 48 hours during   working hours or within the next 2 working days following weekends and public   holidays.

CUSTOMER GUARANTEES

  • If within 30 days of purchase you are not satisfied with your item, for whatever reason, a full refund will be given on the return of the goods received back in a ‘as new condition’
  • A full refund (including postage) will be   offered, without time-limit, for faulty (by reason of manufacture but not   design) goods, subject to the goods not having been subjected to excessive   force or other operation beyond their design and/or manufactuing capability.   This does not affect your statutory rights.
  • If you have any complaints concerning the product   or our service please contact us promptly in order that we can swiftly and   fairly deal with the matter. We aim to deal with all such matters within 2   working days. See below for contact details.

 

CONTACT   DETAILS

Penningtons (falmouth) Ltd
Bohelland House
Church Road
Penryn
Cornwall
TR10   8BY